Delight Your Customers With a Greatly Improved Magento Post-Purchase Journey.
Book a Demo and we’ll show you how WISMOlabs can help businesses reduce “Where is my order” calls by providing customers with shipping and order tracking information they need in real-time and by proactively communicating with them throughout the delivery process.
- Magento Shipping Tracking & Automated Magento Shipment Notifications
- Keep your customers in-the-know at every step. Automated email, SMS, and push alerts inform them when orders ship, face delays, or are delivered. Reduce “Where Is My Order?” calls and boost customer confidence with Magento shipping tracking extension.
- Magento Shipping and Order Tracking Page
- With the average customer tracking their orders between 3 to 6 times, the tracking page is the most frequently visited resource after the purchase. WISMOlab’s Magento branded tracking page provides customers with real-time updates and creates a seamless brand experience that drives repeat sales, increases customer loyalty, educates clients, and reduces support tickets.
- Personalization and Marketing in Magento
- Engage customers after they buy with targeted offers and personalized messages. Use built-in analytics to boost repeat orders, lift brand loyalty, and improve your ROI. Keep your customers coming back.
- Magento Returns Automation
- Streamline returns to save time and money. Offer easy label options, integrate with shipping carriers, and cut down on costly support. Make your returns process hassle-free, keeping customers happy and encouraging repeat business.
- Real-Time Shipment and Order Tracking
- Track shipments from 750+ global carriers — UPS, FedEx, DHL, and more — in near real-time. Access information location and status of your customers’ shipments and proactively address any potential issues and ensure a smooth delivery experience. Optimize shipping process, reduce shipping-related support tickets and provide customers with timely and accurate updates on their orders. This enhanced experience leads to increased customer satisfaction and loyalty, ultimately driving revenue growth and profitability.